Terms and Conditions

Last Updated: April 15, 2024

Introduction

Welcome to Elite Visagiste. These Terms and Conditions govern your use of our website located at elitevisagiste.com (the 'Site') and all services provided by Elite Visagiste.

By accessing our Site and using our services, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use our Site or services.

Definitions

In these Terms and Conditions:

Services

Elite Visagiste provides professional makeup artistry services, including but not limited to:

All services are subject to availability and must be booked in advance. We reserve the right to refuse service to anyone for any reason at any time.

Bookings and Appointments

Booking Process

To book our services, you may contact us through our Site, by phone, or by email. All bookings are subject to confirmation of availability. A booking is not confirmed until you receive written confirmation from us and any required deposit has been paid.

Deposits

For most services, a non-refundable deposit of 30% of the total service cost is required to secure your booking. For wedding services, a 50% deposit is required. The deposit will be deducted from the final balance due.

Final Payment

The remaining balance for services is due on the day of the service unless otherwise specified in your booking confirmation. For weddings and large group events, the remaining balance is due 14 days before the event date.

Late Arrivals

If you arrive late for your appointment, we will make every effort to accommodate you. However, if your lateness affects subsequent appointments, your service time may be reduced, or your appointment may need to be rescheduled. The full service fee will still apply.

Cancellation and Rescheduling Policy

Standard Appointments

For standard appointments (non-wedding services):

Wedding Services

For wedding services:

Force Majeure

In the event of circumstances beyond our control (such as severe weather conditions, natural disasters, serious illness, or other emergencies) that prevent us from providing the booked services, we will make every effort to reschedule your appointment. If rescheduling is not possible, a full refund will be provided.

Health and Safety

Skin Conditions and Allergies

You must inform us of any skin conditions, allergies, or sensitivities prior to your appointment. We reserve the right to refuse service if we believe providing the service may pose a risk to your health or safety.

Patch Tests

For certain services, particularly those involving lash adhesives or specific products, a patch test may be required 24-48 hours before your appointment. Failure to attend a required patch test may result in the cancellation of your appointment without refund.

Hygiene Standards

We maintain strict hygiene standards and regularly sanitize all tools and products. All makeup artists follow professional hygiene protocols. If you have specific hygiene concerns, please discuss them with us prior to your appointment.

Intellectual Property

Our Content

All Content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Elite Visagiste or our content suppliers and is protected by copyright and other intellectual property laws.

Use of Our Content

You may view, download, and print Content from our Site for your personal, non-commercial use only. You must not:

Photography and Social Media

We may take photographs of our work and share them on our social media platforms and website. If you do not wish to have your makeup look photographed or shared, please inform us at the time of booking.

We encourage clients to tag us in social media posts featuring our work. By doing so, you grant us permission to reshare your content on our platforms with appropriate credit.

Website Use

Acceptable Use

You must not use our Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site. You must not use our Site in any way that is unlawful, illegal, fraudulent, or harmful.

Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account details and password. You are responsible for all activities that occur under your account.

Third-Party Links

Our Site may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Liability and Indemnification

Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Indemnification

You agree to defend, indemnify, and hold harmless Elite Visagiste, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. If we make changes, we will post the updated Terms and Conditions on this page and update the 'Last Updated' date at the top. Your continued use of our Site and services following the posting of revised Terms and Conditions means that you accept and agree to the changes.

Contact Us

If you have any questions about these Terms and Conditions, please contact us: