Privacy Policy

Introduction

Elite Visagiste ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elitevisagiste.com (the 'Site') or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. By accessing the Site or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms on our Site
• Create an account
• Make a purchase or book a service
• Subscribe to our newsletter
• Participate in contests, promotions, or surveys
• Contact us with inquiries

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (we do not store full credit card details)
• Date of birth
• Photographs (when shared for makeup consultations)
• Information about skin type, cosmetic preferences, and allergies

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Device type (e.g., desktop, mobile)
• Geographic location (country and city level)

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending administrative information, such as appointment confirmations and service updates
• Responding to your comments, questions, and requests
• Sending marketing communications, if you have opted in to receive them
• Personalizing your experience on our Site
• Analyzing usage patterns to improve our Site and services
• Protecting against fraudulent, unauthorized, or illegal activity
• Fulfilling any other purpose disclosed to you at the time we collect your information

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Necessary for the Site to function properly
• Preference cookies: Enable the Site to remember information that changes how the Site behaves or looks
• Analytics cookies: Help us understand how visitors interact with the Site
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Third-Party Services

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

These third-party service providers include:

• Payment processors
• Website analytics providers
• Email marketing services
• Customer relationship management systems
• Appointment scheduling software

These service providers have their own privacy policies addressing how they use such information.

Sharing Your Information

We may share your information in the following situations:

• With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With your consent: We may disclose your information for any other purpose with your consent.
• Legal requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or for the duration required by law, whichever is longer. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the 'Contact Us' section below.

Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +440690406763
• By mail: Elite Visagiste, Flat 09 Tina Locks, Lake Kellyville, BL6 6YT, United Kingdom